She sprung into action and my experience was amazing she walked me through every step and hadbme drive to her location and text them soon as I arrived she did mine and my daughters PCR covid test and had a little to no wait time. A young lady by the name April answered the phone I explained my experience and I was returning for my test but had to double check. So I decided to go eat and return after 5:30pm but called first to make sure someone would take me. Then I got a call asking if I got my covid test and they expressed that the person who does testing bad just left and if not could I return between 5:30-8:40pm. Checked in with staff upon my arrival at 3:15pm. I followed instructions and waited in my car. I know they’re only 2 people and are in a very trying field, I salute them. I walked out with Swab test results, and a prescription so I’m very satisfied. Both physician and front desk MA were very friendly even at 4:45 AM when I checked in, until 6:30 am when I was finished. I don’t mind either way, as long as I can GET the results. The physician on the other hand strongly assured me my results would be posted. I asked for portal info which she gave me while assuring me I’d be phoned by physician. I was told by physician to check a website for saliva test results, but then at check out the front desk said they’d call me.
#Same day covid testing near me full#
That’s not bad considering within hours there will be a full waiting room. I was told by front desk that rapid testing opens at 9am but after MA took my saliva test and then, when I was seen by the physician, I was then told she COULD do the Swab test (after the saliva test had been done) which was all good (except the extra fee for the THAT test) I did the test, got results and went on my way after my hour and 45 min visit. Other than the miscommunication between the front desk and physician re: covid testing, and where/when results are posted it was very clean and efficient. I love the staff but they should’ve tried to get me in faster and when they didn’t just say sorry not have some provider explain to me how an urgent care works. I eft the first time because it was taking far longer with an appt and I needed to have my son at an event but the right thing would’ve been to fast track me the second time and for the provider to not treat me the way she did. I understand what an urgent care is but I also understand appts and customer service. I was frustrated because I had appts and the provider explained they run an urgent care. I arrived by 1:45 and was in a room by 2:05. I thought I’d be in a room quickly since my appt was 30 min prior but it was obvious I wasn’t going to be seen soon. I arrived at 11:15 and eventually was told I needed to have her COVID tested. My daughter had croup but wasn’t improving so I made an appt at 11:30. But the test results turn out with in 15min, and I am negative. And the doctor walked in at the end to do a summarize, and her white coat is actually very dirty with black and yellow color around the pockets areas. The one time use ear measurements not full and no one filling up. I saw the sink is dirty with all the water spot on the surface. The last thing is when I sit in the little office to wait for my result since I order the rapid test. She tried to measure my blood pressure, and the number not coming out, and at the end she gave up, and didn’t have my blood pressure. The second thing is once I sit in the little office, the nurse instead measuring my height and weight, she asking me what is my height and weight to fill out the form. I just wondering the app not really communicating to the clinic, so the rep keep asking me all the same questions again. And she keep asking all other questions on the form which I already filled out on the web. And she is asking r you get vaccines today, I said no, I am here for testing. And the rep seems like don’t even know I have an appointment today, and keep asking me all different questions, like are you Anna, I am like no, I am xx. Until the time, still no text messages or nothing, so I walked in. My appointment is 12:20pm and I checked in at 12:00pm, and app told me no one in front of me, but no one calls me in as well, I thought they will text me when is my turn. I try to get a COVID test today, I have downloaded the app and ask me to check in once I arrived.
0 kommentar(er)
